Privacy policy

Last updated: May 26, 2026

sugarbunnylashes operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). sugarbunnylashes is powered by Shopify. We also integrate with Boulevard, a booking and scheduling system, to offer appointment services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or booking using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, payment card information, transaction details, and other payment details.
  • Account information including your username, password, preferences and settings.
  • Transaction and booking information including items you purchase, appointments you book, and your past orders.
  • Communications with us including information you provide when contacting customer support.
  • Device information including your IP address, device type, browser, and network information.
  • Usage information including how you interact with our website and Services.

Personal Information Sources

We collect personal information primarily through Shopify when you make a purchase and through Boulevard when you book an appointment. We may also receive information directly from you or automatically through cookies and similar technologies.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Provide, Tailor, and Improve the Services, including processing payments, fulfilling orders, managing bookings, shipping products, and creating a personalized shopping and booking experience.
  • Marketing and Advertising, including sending promotional communications by email, text message (SMS), or postal mail.
  • Security and Fraud Prevention, including authenticating accounts and detecting fraudulent activity.
  • Communicating with You to provide customer support and respond to inquiries.
  • Legal Reasons to comply with applicable laws and legal requests.

SMS / Text Messaging

We may send you transactional and marketing text messages regarding your orders, appointments, account updates, and promotions.

By entering your phone number on our Shopify checkout, Boulevard booking system, or other forms, you are agreeing to receive text messages from sugarbunnylashes. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out at any time. See our Privacy Policy for additional details.

Important: Your phone number and SMS consent will never be shared, sold, traded, rented, or disclosed to any third parties or affiliates for marketing purposes under any circumstances. We only share phone numbers with trusted service providers (such as Shopify and Boulevard) when strictly necessary to deliver the SMS messages you consented to receive.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances, except that we never share phone numbers, personally identifiable information, or SMS consent for marketing purposes with third parties or affiliates:

  • With Shopify and Boulevard to enable purchases, bookings, and service delivery.
  • With service providers who perform services on our behalf (e.g., payment processing, shipping, fulfillment, data analytics, customer support, and SMS delivery).
  • With business and marketing partners (other than for SMS marketing) to provide advertising and promotional services.
  • With our affiliates or within our corporate group.
  • When you direct or consent to the disclosure.
  • In connection with a business transaction such as a merger, or to comply with legal obligations, subpoenas, or to protect our rights and the rights of our users.

Relationship with Shopify and Boulevard

The Services are hosted by Shopify, and appointment services are provided through Boulevard. Information you submit will be transmitted to and processed by Shopify and Boulevard. To learn more about how Shopify handles your personal information, visit the Shopify Consumer Privacy Policy. Please also review Boulevard’s privacy policy for details on their data practices.

Third Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Children's Data

The Services are not intended for use by children under the age of majority. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us to request deletion.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information. However, no security system is perfect or impenetrable. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, or port your personal information, and to opt out of the sale or sharing of your information for targeted advertising. You can opt out of SMS communications at any time by replying STOP. We will not discriminate against you for exercising your rights.

Complaints

If you have any complaints about how we process your personal information, please contact us using the details below. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside of your country of residence, including in the United States. When required, we use appropriate safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this website with an updated “Last updated” date. We will provide additional notice as required by law.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: Email: sugarbunnylashes@gmail.com Address: 2251 Lomita Boulevard, Lomita, CA 90717, US